Orders will be proceeded as soon as we had received the payment invoice of your purchase (that's an automatic store process when you buy and pay your items)
Orders will be sent at the following day of the payment reception.
We don't accept returns if the albums are opened! Returns will be acepted in a term of 7 days (Spain / Portugal) or 10 days (Worldwide) since the order reception. Returns will be accepted only if the items are in bad conditions (Don't worry, we check all the orders manually before make the shipment) being a client's responsability to pay the return shippings. The return amount will be sent by Paypal.
The packages with 1~4 cd's will be shipped like an ordinary international letter. Packages with 5 cd's or more will be shipped like a registered package. We ONLY provide ID Numbers to track the orders in REGISTERED PACKAGES. IMPORTANT: We don't take any responsability in non-certificate or non registered orders (lost packages, broken cases...)
Shipping Times (Aproximately)
• Spain: 2-4 days
• Portugal: 3-5 days
• Europe: 4-10 days
• Other: 12-30 days
When we receive a package returned by post office we will send you an e-mail with a picture of the package (you can see the POST OFFICE stamp into the picture) so, first of all, check that your complete address is correct (on the picture). We only guarantee a re-shippment for free if we have written your address with a mistake, but not if the mistake is yours. In this situation, we will need your corrected address to change it into the website being a client's responsability to pay the return shippings. We will re-send your package when we receive the money to pay the new shippment.
Discount tickets are personnel and intranferible. They have 3 months of availability since their reception and won't be accepted before the date pressed in the ticket. Discount tickets are not accumulative, we only accept a ticket per order. To make the ticket valid, you must write the code pressed and validate it in the confirmation payment window.